By focusing on the 4 pillars of effective warehouse management — Data, Processes, Resources & People — we're changing how manufacturers and warehouses operate their businesses.
You may have relied on experience or intuition to decide if your warehouse processes are effective, repeatable and reliable, but solid business decisions are based on data. By tracking key performance indicators (KPIs), you can gain insights on specific aspects of your warehouse operations.
Best-in-class warehouses establish disciplined and sustainable processes — often applying automation technology. Processes are documented, managers provide initial and remedial training, and the company benchmarks its processes against peers. Another characteristic of best-in-class warehouses is dedication to continuous improvement and never accepting the status quo.
Along with the importance of optimizing processes before deploying new technology solutions, it’s also important to make sure the proper resources are in place. It’s a given that your assets should be in good repair. Equipment and technology solutions that don’t work right ultimately cost money in waste and downtime.
Even though many processes have become mechanized or automated over time, warehouses continue to need first-rate employees to make them operate efficiently. To develop a best-in-class warehouse operation, you need to make sure you leverage workers’ strengths by assigning them to the right positions and leveraging the skills they acquire through training and certification.